Terms and conditions
DH Plant Hire are a trading style of Direct Hoist Limited. “We” or “us” means Direct Hoist Limited (registered company number 08953745).
Our registered address is Direct Hoist Limited, Haulage Unit, Cleatham Road Business Park, Cleatham Road, Kirton in Lindsey, Gainsborough, Lincolnshire DN21 4JR.
We are registered with the Information Commissioner’s Office as a data controller under number ZA530942.
Bookings, payments and refunds
Invoices and VAT
Invoices and payments will display the name Direct Hoist Limited, and will include VAT. Our VAT number is GB183068303.
All hires will require a deposit upon booking to secure the allocation of the equipment for you for a set period of time.
Payments for hire duration
All payments for the hire duration are taken in advance, we can take payments in person or over the phone. We will also take a deposit. If you need to extend your hire time and we can accommodate your needs we will agree to extend the time and take the further agreed rate in advance.
Altering pre-booked dates
Where possible we will try to accommodate any changes you require, but if this is not possible, due to other bookings, we will refund your deposit if there are two full clear working days or more before the original agreed hire term should commence.
If you do need to cancel your agreed hire please contact us as soon as possible. Failure to cancel your hire without at least two full working days notice will result in the full deposit being charged.
If in the unfortunate event of a break down, and we are not able to fix the machine, or provide an alternative machine, or agree an alternative hire period, any hire period that has been unable to be used will be refunded back in the form of how payment was made in the first place. This will be subject to the usual terms and conditions of the hire. In the event of a breakdown you must notify us by email as soon as possible, otherwise this may affect the amount refunded.
If you have a promotional code please advise us upon booking. Any special offers may be withdrawn at any time without notice.
All machinery and equipment is hired out following the Construction Plant-Hire Association (CPA) terms and conditions. You can find a copy of these agreements by using the relevant links below;